Terms & Conditions

Welcome to Mazheen. By accessing or using our website, you agree to comply with the following Terms & Conditions. These terms govern your use of our website and the services we provide. Please read them carefully before placing an order or using our website.


Acceptance of Terms

By creating an account, browsing our website, or placing an order, you confirm that you have read, understood and accepted these Terms & Conditions, along with our Privacy Policy.

During registration or checkout, selecting the required checkbox and clicking the Continue, Place Order, or any similar confirmation button indicates your acceptance of these terms.

If you do not agree with these Terms & Conditions or our Privacy Policy, please do not use the Mazheen website.


Use of Our Website

These Terms & Conditions apply to every visitor and customer using the Mazheen website.

They govern all activities on our website, including but not limited to:

  • Browsing products
  • Creating an account
  • Placing orders
  • Making payments
  • Using customer services
  • Accessing any current or future services offered by Mazheen

By continuing to use our website, you agree to follow all applicable terms and policies.


Changes to These Terms

Mazheen reserves the right to update, modify or replace these Terms & Conditions at any time without prior notice.

Any changes become effective immediately after they are published on this website. We encourage customers to review this page periodically to stay informed of any updates.

Your continued use of the website after changes have been made constitutes your acceptance of the revised Terms & Conditions.


Products & Services

Mazheen strives to ensure that all product descriptions, images, prices and other information displayed on our website are accurate and up to date.

However, we reserve the right to:

  • Update product information
  • Modify prices
  • Change product availability
  • Correct errors or inaccuracies
  • Remove or discontinue products without prior notice

These changes may occur at any time and without liability.


Orders

All orders placed through the Mazheen website are subject to acceptance and availability.

Mazheen reserves the right to refuse, limit or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Payment verification issues
  • Suspicious or fraudulent activity
  • Any other circumstance that prevents us from fulfilling the order

If an order is cancelled after payment has been received, it will be handled in accordance with our Refund & Exchange Policy.


Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Keep your account information updated.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.

Customers are responsible for all activities carried out using their account.


Intellectual Property

All content available on the Mazheen website, including but not limited to text, images, graphics, logos, product photographs, designs, icons and website content, is the property of Mazheen unless otherwise stated.

No content may be copied, reproduced, distributed, modified or used without prior written permission from Mazheen.


Limitation of Liability

Mazheen shall not be held responsible for any indirect, incidental or consequential damages resulting from the use of our website, delays in delivery, technical interruptions or circumstances beyond our reasonable control.

Our maximum liability, where applicable, shall not exceed the value of the product purchased.


Privacy

Mazheen respects your privacy and is committed to protecting your personal information.

Information collected through our website may include:

  • Name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment information
  • Bank details where applicable

This information is collected only to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates
  • Share promotional offers (where applicable)
  • Improve your shopping experience

Mazheen does not sell, rent or share your personal information with third parties for marketing purposes.


Cookies

Our website uses cookies to improve your browsing experience and provide better functionality.

Cookies help us:

  • Remember your shopping cart
  • Save your preferences
  • Understand website usage
  • Improve website performance
  • Personalize your shopping experience

Most web browsers accept cookies automatically. You may disable cookies through your browser settings if you wish. However, doing so may affect certain website features.

Registered customers using cookie-enabled browsers may remain signed in for convenience. For security purposes, you may be required to log in again after the session cookie expires, which is generally after 14 days.


Governing Policy

By accessing and using the Mazheen website, you acknowledge that you have read, understood and agreed to these Terms & Conditions, our Privacy Policy and all other policies published on our website.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact our Customer Support team.

Email: hello@mazheen.com

Phone: +92 300 0111222

We are always happy to assist you.

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